Any repairs or maintenance issues can be put in
writing and emailed to us but a phone call, sms or email s preferred.You may also request repairs by clicking on the PdF file
attachment, complete the details and faxing to us on (07)
All repairs are attended to as
promptly as possible, however it is often necessary to obtain the owner's
approval and/or quotes before any work can commence, and this can cause
Our tradespeople are
people; many of them have
worked with us for years. Authorisation for them to use our spare keys to
attend to your repair will considerably speed up the process.
If you prefer the tradespeople
to attend to the repair when you are present, we will request them to call
you to make arrangements for access. Any service charges incurred by your
failing to keep the appointment will be passed on to you.